Returns & Refunds Policy

At White Rose Tools, we stand behind the quality of our equipment and offer a 30-day return window for items in their original, unused condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your workshop needs.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Pack Your Items

Securely place the tools in their original packaging, ensuring all components, manuals, and accessories are included to avoid restocking fees.

3

Ship to Service Center

Affix the provided shipping label to your package and drop it off at any authorized carrier location for transit back to our facility.

4

Inspection and Refund

Once our technicians verify the item's condition, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing